1. Information We Collect

1.1 Information You Provide Directly

Contact Forms

When you contact us through our contact form, we collect:

  • Your name
  • Email address
  • Subject line
  • Message content
  • Inquiry type (optional)

Tool Usage Data

When you use our gaming tools, we may process:

  • Gaming performance metrics you input
  • Hardware specifications you enter
  • Calculated results and recommendations
  • Tool preferences and settings

Important: Tool calculations are processed locally and are not stored on our servers.

1.2 Information We Collect Automatically

🌐 Website Usage Information

  • Pages visited and time spent on pages
  • Referring website or search terms
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • General geographic location (country/region)

📊 Technical Information

  • IP address (anonymized)
  • Log files and server data
  • Error reports and crash data
  • Performance metrics

1.3 Information We Do NOT Collect

We want to be transparent about what we don't collect:

  • ❌ Personal gaming accounts or passwords
  • ❌ Financial information or payment details
  • ❌ Detailed gaming session recordings
  • ❌ Personal conversations or chat logs
  • ❌ Precise location data (GPS coordinates)
  • ❌ Biometric data
  • ❌ Data from other websites you visit

2. How We Use Your Information

đŸ› ī¸ Tool Functionality

Legal Basis: Legitimate Interest

  • Process your tool inputs to provide calculations and recommendations
  • Generate personalized gaming optimization suggestions
  • Improve tool accuracy and performance

📧 Communication

Legal Basis: Consent / Legitimate Interest

  • Respond to your contact form submissions
  • Provide customer support
  • Send important updates about our services (if you opt-in)

📈 Website Improvement

Legal Basis: Legitimate Interest

  • Analyze website usage patterns to improve user experience
  • Identify and fix technical issues
  • Optimize page loading speeds and performance
  • Understand which tools are most valuable to users

🔒 Security and Legal Compliance

Legal Basis: Legal Obligation / Legitimate Interest

  • Protect against fraud, abuse, and security threats
  • Comply with applicable laws and regulations
  • Enforce our terms of service
  • Respond to legal requests from authorities

3. Information Sharing and Disclosure

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

🔐 Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security updates and patches
  • Access controls and authentication
  • Automated security monitoring

đŸ›Ąī¸ Organizational Safeguards

  • Limited access to personal data
  • Employee training on data protection
  • Regular security audits and assessments
  • Incident response procedures
  • Data breach notification protocols

Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

đŸ‘ī¸ Right to Access

Request information about what personal data we have about you and how we use it.

âœī¸ Right to Rectification

Request correction of inaccurate or incomplete personal information.

đŸ—‘ī¸ Right to Erasure

Request deletion of your personal information in certain circumstances.

â¸ī¸ Right to Restrict Processing

Request limitation of how we process your personal information.

📤 Right to Data Portability

Request a copy of your personal information in a structured, machine-readable format.

đŸšĢ Right to Object

Object to our processing of your personal information in certain circumstances.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within 30 days.

Identity Verification: To protect your privacy, we may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how our website is used.

Types of Cookies We Use

Managing Cookies

7. Third-Party Services

Our website may use the following third-party services:

📊 Google Analytics

Purpose: Website traffic analysis and user behavior insights

Data Collected: Anonymized usage statistics, page views, session duration

Privacy: IP addresses are anonymized, no personally identifiable information is shared

Opt-out: Google Analytics Opt-out Browser Add-on

Policy: Google Privacy Policy

🌐 Content Delivery Network (CDN)

Purpose: Faster content delivery and improved website performance

Data Collected: Basic technical information for content delivery

Privacy: No personal information is shared with CDN providers

🔗 External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

📧 Contact Form Submissions

Retention Period: 3 years from last contact

Purpose: Maintain communication history for support purposes

📊 Website Analytics Data

Retention Period: 26 months (Google Analytics default)

Purpose: Long-term trend analysis and website improvement

🔒 Security Logs

Retention Period: 12 months

Purpose: Security monitoring and incident investigation

đŸ› ī¸ Tool Usage Data

Retention Period: Not stored (processed locally)

Purpose: Real-time calculations only

Automatic Deletion

Data is automatically deleted when:

  • Retention periods expire
  • You request deletion (and it's legally permissible)
  • The data is no longer necessary for its original purpose
  • You withdraw consent (where applicable)

9. International Data Transfers

Our website and services may involve the transfer of your information to countries outside your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place:

đŸ›Ąī¸ Transfer Safeguards

  • Adequacy Decisions: Transfers to countries with adequate data protection laws
  • Standard Contractual Clauses: EU-approved contracts for data protection
  • Certification Schemes: Privacy Shield successors and similar frameworks
  • Binding Corporate Rules: Internal company policies for data protection

Current Data Processing Locations

  • Website Hosting: United States (adequate protection measures in place)
  • Analytics: Google Analytics (global infrastructure with appropriate safeguards)
  • Email Services: Various locations (all with adequate protection)

10. Children's Privacy

🧒 Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Parental Notice

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Teen Users (13-17)

For users between 13-17 years old:

  • We encourage parental involvement in online activities
  • We recommend reviewing this privacy policy with a parent or guardian
  • Parents can contact us to request access to or deletion of their teen's information

11. Changes to This Privacy Policy

📅 Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes:

  • Notice: We will post the updated policy on this page
  • Effective Date: Changes take effect on the date specified in the updated policy
  • Material Changes: For significant changes, we may provide additional notice through email or website announcements
  • Continued Use: Your continued use of our services after changes take effect constitutes acceptance of the updated policy

Version History

  • Version 1.0 - November 14, 2025 - Initial policy

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

📧 Email

Privacy Officer: privacy@vividgamer.com

General Support: support@vividgamer.com

📝 Contact Form

Use our contact form and select "Privacy Inquiry" as the inquiry type.

📍 Mailing Address

VividGamer Privacy Department
[Your Business Address]
[City, State, ZIP Code]
[Country]

âąī¸ Response Time

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your communication.

đŸ›ī¸ Regulatory Contacts

If you are not satisfied with our response to your privacy concerns, you may have the right to lodge a complaint with your local data protection authority.