Los Angeles World Airports (LAWA), in partnership with Unibail-Rodamco-Westfield (URW) Airports and Delta Air Lines, recently celebrated the local and minority businesses powering the latest dining and retail offering at the new Terminal 3 at Los Angeles International Airport (LAX) including local brands Alfred, Fat Sal’s, Homeboy, Native by Nyesha, and Yakumi. This reflects LAWA and URW’s commitment to diverse, inclusive airport concessions and raises the bar on local, minority-, and female-owned business participation at LAX by including 22 minority business owners who are working together to deliver the best guest experience for Delta’s customers. The new programme is expected to achieve Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation of 43% for food and beverage and 36% for retail, outperforming the 25% and 20% project goals.
A. LAX: A Hub for Local Culture and Community
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This statement reflects the LAX’s commitment to fostering a vibrant and inclusive airport experience for all travelers. The airport is actively promoting local businesses and cultural experiences, creating a sense of community and belonging for visitors. The LAX’s commitment to diversity and inclusion is evident in its efforts to support local businesses and cultural experiences. The airport has partnered with various organizations to showcase the unique offerings of Los Angeles.
The summary states that Dominic Lowe, U.S. Chief Operating Officer of Unibail-Rodamco-Westfield (URW), believes that the company is creating an industry-leading guest experience and lowering the barriers to entry for small, local, and disadvantaged businesses. Let’s dive deeper into these claims and explore what URW is doing to achieve these goals.
The new offerings at LAX Terminal 3 are a significant step forward in creating a more welcoming and enjoyable travel experience for all passengers. These offerings are not just about providing food and retail options; they are about creating a sense of community and belonging. The new dining and retail spaces at LAX Terminal 3 are designed to be welcoming and inclusive, catering to a wide range of tastes and preferences.
This partnership is a testament to the commitment to diversity and inclusion within the hospitality industry. It also highlights the importance of supporting minority-owned businesses. The new restaurant, Native by Nyesh, is set to open in the summer of 2023 at LAX.
The terminal is also home to 100% woman-owned Gameway, the premier video gaming entertainment lounge offering personal gaming stations and a retro-gaming bar providing a place to relax, eat and drink. The new restaurant and retail concessions are part of LAWA and Delta’s US$2.3bn modernisation project to consolidate Terminals 2 and 3. The 1.2-million sqft, 27-gate complex provides an easy-to-navigate customer journey as well as airside connection to the Tom Bradley International Terminal.